Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the website located at spinsamurai-aussie.com, operated under the brand "Spin Samurai" and referred to in this document as "Spin Samurai". By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website. These Terms are effective from 1 January 2026 and replace any earlier versions published on this Website.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: Dama N.V., a company incorporated under the laws of Curaçao with registration number 152125 and registered office at Scharlooweg 39, Willemstad, Curaçao, operating the online gambling services under the brand "Spin Samurai" on spinsamurai-aussie.com. Where relevant, "Operator" also includes its affiliated payment agent Strukin Ltd (Cyprus) and other group entities.
• Website: The online platform accessible via spinsamurai-aussie.com and any subdomains, mobile versions, or related applications operated by the Operator under the Spin Samurai brand.
• User: Any natural person who accesses, visits, or otherwise uses the Website, regardless of whether they register an account.
• Player: A User who successfully registers a gaming account on the Website and is accepted by the Operator, enabling participation in games for real money or bonuses.
• Account: A personal, unique account registered by a Player on the Website, used to access the gambling services, manage funds, receive bonuses, and track transactions and game activity.
• Games: All casino games, slots, table games, live casino games and any other gambling products made available on the Website from time to time, including those provided by third-party software suppliers.
• Bet or Wager: Any amount of real money or bonus funds staked by a Player on a Game offered on the Website, in accordance with the rules of the specific Game.
• Bonus: Any promotional value credited to a Player's Account by the Operator, including, but not limited to, welcome bonuses, reload bonuses, free spins, cashback, tournament prizes or loyalty rewards, which may be subject to specific conditions and wagering requirements.
• Bonus Funds: The part of the Player's balance consisting of Bonuses and any winnings derived therefrom that are subject to wagering or other restrictions before being converted to withdrawable real money.
• Real Money Balance: The portion of an Account balance consisting of deposits made by the Player and winnings not subject to wagering requirements, which may be withdrawn subject to these Terms.
• Wagering Requirements: The total value of bets that must be placed using Bonus Funds (or a combination of Bonus Funds and Real Money Balance where applicable) before Bonus Funds and associated winnings are converted to Real Money Balance and become eligible for withdrawal.
• KYC ("Know Your Customer"): The identity verification and due diligence procedures that the Operator may conduct to verify a Player's identity, age, payment methods, residence and source of funds, and to comply with anti-money laundering and other regulatory requirements.
• Restricted Jurisdiction: A country or territory in which online gambling services offered by the Operator are not licensed, permitted or are subject to blocking or enforcement actions by local authorities. For the purposes of these Terms, Australia is treated as a Restricted Jurisdiction.
• Responsible Gambling Tools: Functionality and procedures offered by the Operator to help Players manage their gambling, including deposit limits, wager limits, loss limits, session limits, cooling-off periods, and self-exclusion mechanisms, where available.
• Dispute: Any complaint, claim, disagreement or controversy arising from or related to the use of the Website, an Account, Bets, Bonuses, or these Terms.

Account Registration

Eligibility and Age Requirements

• Minimum age: By registering an Account, you confirm that you are at least 18 years old, or older if the law of your country of residence sets a higher minimum age for online gambling. The Operator reserves the right to request proof of age at any time and to suspend or close Accounts where age cannot be satisfactorily verified.
• Legal capacity: You must have full legal capacity to enter into binding contracts. By creating an Account, you represent that you are acting on your own behalf and not as an agent or representative of any third party.
• Jurisdictional restrictions: You are responsible for ensuring that accessing and using the Website is permitted under the laws of your jurisdiction. In particular, players located in Australia are advised that offshore online gambling services such as those offered on this Website may be prohibited and subject to blocking by the Australian Communications and Media Authority ("ACMA"). By registering, you acknowledge that the Operator does not hold an Australian gambling licence and that you access the Website at your own risk and responsibility.

Registration Process

• Account creation: To become a Player, you must complete the registration form on the Website by providing a valid email address, selecting a password, and entering any other requested information (such as name, date of birth, country of residence and preferred currency). You must agree to these Terms and, where applicable, the Privacy Policy.
• Email verification: The Operator may require you to verify your email address by clicking a confirmation link sent to the email you have provided. Until verification is completed, your access to some or all services may be restricted.
• Single account: Each Player may register and maintain only one Account on the Website. Multiple Accounts, shared Accounts or Accounts registered on behalf of others are strictly prohibited. The Operator may close duplicate Accounts and void bonuses, Bets and winnings associated with them.

KYC and Verification

• Identity documents: At any time, particularly before processing withdrawals, the Operator may request KYC documentation, including (but not limited to) a copy of a valid passport or ID card, proof of address (such as a utility bill or bank statement), and evidence of ownership of payment methods used.
• Source of funds: The Operator may request information and documentation about the source of funds used to gamble on the Website, in order to meet anti-money laundering and related compliance obligations.
• Verification procedures: You agree to cooperate fully with all verification requests and provide true, complete and up-to-date information. Failure to provide satisfactory information may result in suspension of your Account, withholding of withdrawals, or permanent closure of the Account.

User Obligations

• Accuracy of data: You must ensure that all data supplied during registration and throughout your use of the Website are accurate, current and complete. You must promptly update your details in case of any changes (such as address or email).
• Password security: You are responsible for keeping your login credentials (username, password, and any security information) confidential and secure. Any activity conducted through your Account will be deemed to have been undertaken by you. You must notify the Operator immediately at [email protected] if you suspect any unauthorised access or security breach.
• Prohibited use: You must not use the Website for any unlawful or fraudulent purpose, including money laundering, terrorist financing, or circumvention of local gambling restrictions. You must not allow any third party to access your Account or place Bets on your behalf.

Betting & Gameplay Rules

General Principles

• Game rules: Each Game offered on the Website is subject to specific rules, paytables and mechanics provided by the Operator or its third-party software suppliers. By placing a Bet, you acknowledge that you have reviewed and understood the rules applicable to that Game.
• Randomness and fairness: The outcome of Games (except for live dealer games) is determined by a random number generator (RNG). The Operator uses games from certified providers, including BGaming, whose RNG systems have been tested for fairness by independent laboratories such as iTechLabs (see, for example, https://bgaming.com/fairness). Such certifications are of general scope and not necessarily specific to this Website alone.
• Time and records: The Operator's server records shall be the final authority in determining the time at which Bets were placed, Game results, and the status of your Account.

Placing Bets

• Minimum and maximum stakes: Each Game has defined minimum and maximum bet limits, which may vary by Game, currency and Player status. These limits are visible in the Game interface and may be changed at the Operator's discretion.
• Availability of funds: Bets may only be placed using funds available in your Account (Real Money Balance or Bonus Funds, where permitted). If your balance is insufficient, the Bet will not be accepted.
• Bet confirmation: A Bet is deemed accepted when it appears in the Operator's system records and on your Game screen. Once confirmed, a Bet cannot usually be cancelled or amended by the Player.

Cancellation and Modification

• Player-initiated changes: After pressing the relevant button to place a Bet, you generally cannot cancel or modify that Bet. Exceptions may apply for specific Games where the interface allows cancellation prior to final confirmation.
• Operator's right to void: The Operator reserves the right to refuse, suspend or void any Bet or part thereof in the event of:
  • obvious technical errors or malfunctions of the Website, Game or payment systems;
  • suspected or proven fraud, collusion, advantage play or abuse of bonuses;
  • prohibited use of VPNs, bots, scripts or other automation tools; or
  • Regulatory or legal obligations requiring cancellation.
• Malfunction: In the event of a Game malfunction, all affected Bets and winnings may be declared void, and the initial stake (if withdrawn from your balance) may be returned to your Account, subject to the Operator's investigation and applicable law.

Conduct in Live Casino and Chat

• Respectful behaviour: When interacting with live dealers, support staff, or other Players via chat or other communication tools on the Website, you must behave respectfully and refrain from using:
  • insulting, abusive, racist, sexist, or otherwise offensive language;
  • harassing, threatening or defamatory expressions; or
  • spam, advertising or solicitation of products or services.
• Prohibition of fraud and collusion: You must not engage in any form of cheating, collusion, sharing of privileged information, or exploitation of errors. The Operator may review logs and recordings to investigate suspicious activity.
• Moderation: The Operator may monitor and moderate chat communications, remove inappropriate content, and temporarily or permanently restrict access to chat features where necessary.

Bonus Terms

General Bonus Principles

• Bonus offers: From time to time, the Operator may offer Bonuses, including welcome packages, reload offers, free spins, tournaments and loyalty rewards. Each Bonus is subject to these general Bonus Terms and any specific conditions communicated in the relevant promotion (the "Bonus Rules"). In case of conflict, the specific Bonus Rules prevail.
• Eligibility: Bonus offers may be restricted to particular Players, countries, currencies or segments. The Operator reserves the right to grant, amend or withdraw Bonus offers at its sole discretion.
• Single use: Unless expressly stated otherwise, each Bonus offer may be claimed only once per Player, household, IP address, device, payment method, or shared environment.

Activation and Wagering

• Activation requirements: To activate a Bonus, you may be required to:
  • make a qualifying deposit meeting a specified minimum amount;
  • enter a bonus code during deposit or in the Account area; or
  • opt in via the promotions page or through customer support.
• Wagering timeframe: Bonuses and associated winnings are typically subject to wagering requirements that must be completed within a specified period (for example, within 7 - 30 days from activation). The exact timeframe and turnover requirement (e.g., 40x the bonus amount) will be displayed in the Bonus Rules. Failure to meet the requirements within the deadline may result in the forfeiture of the Bonus and related winnings.
• Contribution of games: Different Games may contribute differently to wagering requirements. Slots usually contribute 100%, while table games, live casino games or certain slots may contribute a lower percentage or be excluded entirely. The applicable contribution table will be stated in the Bonus Rules.

Prohibited Games and Actions

• Restricted games: Some Games may be excluded from Bonus play or wagering. Placing Bets on such Games with Bonus Funds may lead to confiscation of the Bonus and associated winnings.
• Irregular play: The following activities may be considered Bonus abuse or irregular play:
  • placing single bets or round bets that exceed the maximum allowed bet while wagering a Bonus;
  • using Bonus Funds solely to progress to a bonus round or free spins feature and then completing such feature with Real Money Bets;
  • deliberately delaying Game rounds, such as free spins or bonus features, to a later time when wagering is complete;
  • colluding with other Players or using multiple Accounts to exploit promotions.
• Consequences: In cases of suspected Bonus abuse, the Operator may cancel Bonuses, void winnings derived from Bonuses, and close or block Accounts in accordance with these Terms.

Combining Promotions

• Non-cumulation: Unless explicitly allowed in the Bonus Rules, Bonuses cannot be combined or stacked. Only one active Bonus may be wagered at a time on a single Account.
• Order of use: When both Real Money Balance and Bonus Funds are available, the Operator may determine the order in which funds are used for Bets (for example, real money first, then bonuses). Details may be set out on the Website or in the Bonus Rules.
• Cancellation of Bonuses: You may request cancellation of an active Bonus by contacting customer support at [email protected]. Cancelling a Bonus will normally result in the removal of remaining Bonus Funds and any winnings generated from them, unless the Operator states otherwise.

Payments & Withdrawals

Deposit Methods

• Available options: The Website may support deposits via bank cards, e-wallets, prepaid solutions, bank transfers and selected cryptocurrencies. The exact list of available methods depends on your country of residence, currency and other factors, and is displayed in the cashier section.
• Third-party processors: Payments may be processed by the Operator's affiliated company Strukin Ltd (Cyprus) or other authorised payment processors acting on behalf of Dama N.V. Your card or bank statement may therefore show the name of such entity.
• Fees: The Operator does not generally charge deposit fees, but reserves the right to do so or to pass on costs charged by payment providers. Any applicable fees will be displayed before you confirm a transaction.

Withdrawals

• Withdrawal methods: Withdrawals are, where possible, processed via the same method used for deposits. If this is not feasible, the Operator may offer alternative methods. Availability depends on technical, legal and compliance considerations.
• Limits: Minimum and maximum withdrawal limits apply per transaction, per day, per week or per month, and may vary based on Player status, payment method and jurisdiction. These limits are published in the cashier section and may be adjusted by the Operator.
• Processing times: The Operator aims to process withdrawal requests within a reasonable timeframe, typically within 24 - 72 hours after approval and completion of any required KYC checks. Actual receipt of funds may take longer depending on the payment provider and banking system.

Verification and Security

• KYC for withdrawals: The Operator may require full completion of KYC checks before processing withdrawals, regardless of the amount. This may include verification of identity, address and payment methods.
• Security reviews: Withdrawals may be delayed or temporarily withheld if the Operator needs to conduct additional security checks concerning suspected fraud, money laundering, chargebacks, misuse of payment methods or other irregularities.
• Inactive accounts: The Operator may apply special procedures to dormant or inactive Accounts, including additional verification or fees, in accordance with applicable laws and the Website's policies.

Refunds and Reversals

• Deposit reversals: Once credited to your Account and used for Bets, deposits are generally non-refundable. In exceptional circumstances and entirely at the Operator's discretion, a partial or full refund of unused deposits may be considered, provided that no Bonus abuse or breach of these Terms is involved.
• Chargebacks: If you dispute a transaction or initiate a chargeback, the Operator may suspend or close your Account, withhold balances, and pass on any associated costs or fees to you. Any winnings derived from the disputed funds may be voided.
• Refund of Bets and Bonuses: In case of technical errors, malfunctioning Games, or cancelled events, the Operator may void affected Bets and return the original stake to your Account. Bonuses used in such Bets may be reinstated or removed at the Operator's discretion, provided this is consistent with applicable law and the integrity of promotions.

Limitation of Liability

Operator's Obligations

• Fair gaming: The Operator is committed to providing a fair and transparent gaming environment. It will use reputable software providers and implement reasonable technical and organisational measures to ensure that Games function in accordance with their published rules.
• Accuracy of results: The Operator's systems will record and retain data on Bets, Game outcomes and Account balances. In case of discrepancies between your screen display and the Operator's records, the latter shall prevail, subject to any clear evidence of malfunction or error.
• Data security: The Operator will use reasonable efforts to protect personal and financial data against unauthorised access, loss or misuse, in accordance with its Privacy Policy and applicable data protection laws.

Exclusions of Liability

• Technical failures: The Operator is not liable for any loss, damage or inconvenience arising from:
  • interruptions or delays caused by internet connectivity, power failures, or communication networks not under its control;
  • hardware or software failures on your device; or
  • viruses, denial-of-service attacks or other malicious events affecting your systems.
• Service availability: The Operator does not guarantee that the Website will be available at all times or free from errors. Maintenance, updates, regulatory actions (including blocking orders by authorities such as ACMA in Australia), or circumstances beyond the Operator's control may limit availability.
• Indirect damages: To the maximum extent permitted by law, the Operator is not liable for indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, loss of data, business interruption, reputation or goodwill.

Maximum Liability

• Monetary cap: Subject to any non-excludable statutory rights, the Operator's total aggregate liability to you for any claim arising out of or related to your use of the Website, whether in contract, tort (including negligence) or otherwise, shall not exceed:
  • the amount of the Bet or Wager that gave rise to the dispute; or
  • where the claim does not relate to a specific Bet, the total amount of deposits you made to your Account in the three (3) months preceding the event giving rise to the claim, up to a reasonable maximum determined by the Operator.
• Local law: Nothing in these Terms shall exclude or limit any liability which cannot be excluded or limited under applicable law.

Intellectual Property Rights

Ownership

• Content and branding: All intellectual property rights in and to the Website, including but not limited to the Spin Samurai brand, logos, trade names, graphics, text, layouts, user interfaces, images, audio-visual content and other materials, are owned by or licensed to the Operator.
• Software: The software underlying the Website and Games, including code, algorithms and databases, is protected by copyright, trade secrets and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable and revocable licence to use the Website and Games for personal, non-commercial entertainment purposes only.

Prohibited Use

• No copying or distribution: You may not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, publish, display, transmit or otherwise exploit any part of the Website's content or software without the prior written consent of the Operator or the relevant rights holder.
• No unauthorised access: You must not attempt to gain unauthorised access to any part of the Website, servers or networks, or engage in activities that interfere with or disrupt the operation of the Website or Games (including by using bots, scripts, scraping tools or other automated means).
• Third-party rights: Some content and Games are provided by third-party suppliers and may be subject to additional terms. You must respect all notices and restrictions relating to such third-party intellectual property.

Privacy & Data Protection

• Privacy Policy: The Operator processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available on the Website. By using the Website and creating an Account, you acknowledge that you have read and understood the Privacy Policy.
• Data use: Your personal information may be used for purposes including Account administration, provision of gambling services, customer support, verification procedures, prevention of fraud and money laundering, compliance with legal obligations, and, where permitted, marketing communications.
• Data subject rights: Depending on your jurisdiction and applicable laws, you may have rights relating to your personal data, such as the right to access, rectify or delete certain information. Details of how to exercise these rights are set out in the Privacy Policy.

Changes to Terms

Amendment Procedure

• Right to update: The Operator may modify these Terms at any time to reflect changes in legal requirements, regulatory conditions, business practices, technology, or to improve the clarity and functionality of the Website.
• Notification: Material changes to these Terms will be communicated by one or more of the following methods:
  • an email sent to the address registered in your Account;
  • a notification or banner displayed upon login to your Account; or
  • a notice published on the Website indicating the updated effective date.

Acceptance of Changes

• Continued use: By continuing to access or use the Website after the updated Terms take effect, you are deemed to have accepted the changes.
• Right to discontinue: If you do not agree with the updated Terms, you must discontinue use of the Website, close your Account in accordance with these Terms, and cease placing Bets. In such a case, you may request withdrawal of your remaining Real Money Balance, subject to verification and any applicable restrictions.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

• Grounds for action: The Operator may suspend or close your Account, and/or restrict access to all or part of the Website, if:
  • you breach these Terms or any Game or Bonus rules;
  • you provide false, misleading or incomplete information during registration or verification;
  • you are suspected of fraud, collusion, money laundering, abuse of Bonuses, or other unlawful conduct;
  • your use of the Website contravenes the laws of your jurisdiction, including where the Operator becomes aware of enforcement or blocking orders (for example, from ACMA in Australia); or
  • the Operator is required to do so by a court order, law enforcement agency, regulator or other competent authority.
• Temporary suspension: During an investigation into suspected misconduct, the Operator may temporarily suspend your Account, freeze funds and withhold withdrawals until the inquiry is concluded.

Player-Initiated Closure

• Voluntary closure: You may request closure of your Account at any time by contacting customer support at [email protected]. The Operator may ask for confirmation and additional information to process your request.
• Responsible gambling: If you wish to self-exclude or set limits due to gambling-related concerns, you should inform customer support. The Operator will use reasonable efforts to implement requested responsible gambling measures available on the Website.

Consequences and Funds

• Balance on closure: Upon closure of your Account (whether by you or the Operator), any remaining Real Money Balance will, subject to successful verification and absence of breach, be paid out to you using an available payment method. Bonus Funds and incomplete Bonuses are normally forfeited upon closure unless otherwise stated.
• Forfeiture of funds: If your Account is closed due to serious breach of these Terms, fraud, illegal activity or as required by law, the Operator may be entitled to seize or withhold funds in your Account, including balances and winnings, to the extent permitted by applicable law and regulatory obligations.
• Record retention: The Operator may retain certain Account and transaction data after closure in order to comply with legal, regulatory and accounting requirements.

Governing Law & Jurisdiction

Applicable Law

• Governing law: These Terms, your use of the Website, and any Disputes arising out of or related to them are governed by the laws of Curaçao, without regard to conflict-of-law principles that would result in the application of the laws of any other jurisdiction.
• Regulatory status in Australia: You acknowledge that the Operator is licensed in Curaçao under licence number 8048/JAZ2020-013 issued by Antillephone N.V. and does not hold a gambling licence in Australia. The Australian Communications and Media Authority (ACMA) may issue blocking orders against offshore gambling websites, and your ability to access the Website from Australia may be affected by such actions.

Dispute Resolution

• Internal complaint procedure: If you have any complaint or Dispute, you should first contact customer support at [email protected], providing full details of your concern. The Operator will investigate and respond within a reasonable time.
• Escalation: If you are not satisfied with the outcome of the internal complaint procedure, you may have the option to refer the Dispute to an independent body or to pursue remedies through the competent courts in Curaçao, as permitted by applicable law and any licence conditions.
• Jurisdiction: Subject to any mandatory statutory rights, the courts of Curaçao shall have exclusive jurisdiction over any legal proceedings arising out of or relating to these Terms and your use of the Website.

Contact Information

If you have questions about these Terms, require assistance with your Account, or wish to submit a complaint or request, you may contact the Operator using the following details:

• Customer Support Email: [email protected]
• General Enquiries: [email protected]
• Payments Enquiries: [email protected]
• Press & Media: [email protected]
• Website: https://spinsamurai-aussie.com
• Registered Office of Operator (Dama N.V.): Scharlooweg 39, Willemstad, Curaçao
• Regulator (Curaçao): Antillephone N.V., details available via the Curaçao Chamber of Commerce and Industry at https://curacao-chamber.cw
• Australian Regulator (Information Only): Australian Communications and Media Authority (ACMA), https://acma.gov.au

All correspondence regarding legal matters should be directed in the first instance to the Operator via email, clearly marking the subject line as "Legal - Terms Inquiry" or "Legal - Complaint".