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Spin Samurai Review Australia

Contact Us

Contact Spin Samurai Support

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Primary Contact Channels for Spin Samurai

For any queries related to the content and operation of Spin Samurai hosted on spinsamurai-aussie.com, you may contact us using the following details:

Operator and Corporate Information

The Spin Samurai online casino service reviewed on Spin Samurai is operated by Dama N.V., a company registered and established under the laws of Curaçao.

  • Legal entity: Dama N.V. (privately held company)
  • Company registration number: 152125
  • Registered and legal address: Scharlooweg 39, Willemstad, Curaçao
  • Licensing jurisdiction: Curaçao
  • Online gambling licence number: 8048/JAZ2020-013, issued by Antillephone N.V. under Master Licence 8048/JAZ
  • Payments agent: Strukin Ltd, Cyprus (handles certain payment processing for the service)

The above information is provided for transparency and does not constitute an approval or endorsement of the service by Australian authorities.

Regulatory and Fairness Information

  • Australian communications regulator (ACMA): https://acma.gov.au
  • Curaçao commercial register (company lookup): https://curacao-chamber.cw
  • RNG and fairness information for BGaming content: https://bgaming.com/fairness (iTechLabs certification for BGaming games; not specific to Spin Samurai alone)
  • Independent research on online gambling risks: https://link.springer.com/article/10.1007/s10899-023

Important Notice for Australian Users

Observe: Under Australian law, most offshore online casino services that target or accept players located in Australia are prohibited. Spin Samurai operates offshore and, according to public information, is subject to blocking orders issued by the Australian Communications and Media Authority (ACMA).

Expand: This means that, while Spin Samurai provides informational and review content about Spin Samurai on spinsamurai-aussie.com, the underlying gambling services are not licensed in Australia and are not supervised by Australian regulators. Australian-resident users should be aware that:

  • Access to the service may be technically blocked or disrupted in Australia pursuant to ACMA directions.
  • You do not have access to Australian consumer protections that apply to locally licensed wagering operators.
  • Complaints, disputes, or enforcement actions may need to be pursued under Curaçao law or other foreign laws, which can be complex and may limit practical remedies.

Reflect: By contacting us or accessing information via Spin Samurai, you acknowledge that you understand the offshore nature of the Spin Samurai service and that it is not authorised by Australian regulators. If you are unsure about your legal position or your protections under Australian law, you should seek independent legal advice before engaging with any offshore gambling service.

Responsible Gambling and Support

If you contact us in relation to gambling-related harm, we will provide information about reputable Australian support services. While Spin Samurai and spinsamurai-aussie.com do not provide counselling services, you can obtain help from:

  • National Gambling Helpline (Australia): Call 1800 858 858 (24/7)
  • Online support and resources: Search "Gambling Help Online Australia" for live chat and self-help tools

When writing to us about responsible gambling, please avoid including sensitive personal or financial data. We may refer you to specialised services rather than responding with individual advice.

Data and Privacy When You Contact Us

  • Information you provide: When you submit a query (including via the form below), we will usually collect your email address or messenger ID and the content of your message. This is used solely to process and respond to your request.
  • Retention: We may retain correspondence for as long as reasonably necessary to address your enquiry and to demonstrate compliance with our legal and regulatory obligations, generally not beyond what is necessary as at least through 2026, unless a longer period is required by law.
  • Jurisdictions: Data may be processed in or transferred to jurisdictions outside Australia (including the European Union and Curaçao). Such locations may not offer the same level of data protection as Australian law.
  • No gambling account access: Spin Samurai cannot access, modify, or close any casino accounts. For account-specific issues, please contact the Spin Samurai support team directly via [email protected].

How to Use This Contact Form

  1. Step 1 - Identify your issue: Briefly describe the topic of your enquiry (for example: "site feedback", "information correction", "responsible gambling", "media enquiry").
  2. Step 2 - Provide a valid email or messenger ID: Use an address or contact point that you check regularly so that you can receive our response.
  3. Step 3 - Exclude sensitive data: Do not include passwords, full payment card numbers, or copies of identity documents. If such information is required, we will explain a secure way to provide it.
  4. Step 4 - Timeframes: We generally respond within one business day, but complex legal or regulatory questions may take longer. We aim to maintain this standard at least through 2026.

Regional Compliance Note (Australia): This contact page is provided for informational and communication purposes only. It does not constitute a solicitation directed specifically at persons in Australia to use offshore gambling services. If you are located in Australia, you should familiarise yourself with current guidance from the ACMA at https://acma.gov.au before using any such services.